Customer Reviews for Donley Ford Lincoln of Ashland Ashland, OH

Finding the right car at the right price, is often a challenge. Finding the right dealer to do business with, well that too can be as much of a challenge.

At Donley Ford Lincoln of Ashland in Ashland, OH, customer satisfaction is our top priority. Our knowledgeable sales and service teams raise the customer care bar to the highest level. If you have never purchased or had your car serviced here at Donley Ford Lincoln of Ashland, allow us the opportunity to earn your business.

Devin McIntosh has been a great help from the start. We had a few bumps in the road with setting up a time to see the car. My gram was sick and he checked on her and didn't pressure us. Great salesman
Ashley M. - Medina, OH 2015  Nissan   Versa Note

I found Devin McIntosh very courteous and professional. He was able to find and ge the truck I wanted from your other log. I felt I got a good deal from rebats & z-plan. Thanks!
Kenneth B. - Polk, OH 2016  Ford   F-150

Great experience as usual. Logan North found me a better vehicle than the one I went to see. Everyone went out of their way helping me. Thanks a million!
Carol B. - West Salem, OH 2010  Ford   Escape

Great service, very helpful! Logan North was awesome to work with!
Lucas G. - Shelby, OH 2015  Ford   Explorer

We appreciate everything that Devin McIntosh did for us because of our credit. He got us into the care we really wanted! I would refer him!
Ginette S. - West Salem, OH 2013  Ford   Fusion

Very helpful! Straight to the point! Will highly recommend
Joseph N. - Ashland, OH 2017  Ford   Fusion

"Devin McIntosh was very helpful and knowledgeable. He helped us get the car we wanted in just a couple of days. He also worked with us to get a price we needed!
Paul & Lana C. - Ashland, OH 2017  Ford   Escape

"The staff at Donley Ford of Ashland were very courteous and friendly. As far as Devin McIntosh, my car salesman goes, he may be a rookie but if he keeps up his positive attitude and kindness he will go very far in this business! Thank you all!"
Chalice W. - Ashland, OH 2017  Ford   Fusion

The experience was fantastic! Logan North and Joe Hook did a great job answering all questions & caring for concerns
Christy K. - Polk, OH 2016  Ford   Edge

Had a very good experience with Logan North. He is a very good sales person. Things went very well with the sale.
Mary C. - Bellville, OH 2012  Ford   Focus

Devin McIntosh was great with finding us a vehicle that fit our family and was very personable with our daughter Ruby
Renee & Nick C. - Shreve, OH 2013  Ford   Escape

Staff at Donley's was great to work with - eveny stayed late to help us out!
Josh & Victoria D. - West Salem, OH 2010  Ford   Taurus

One of the best car buying experiences! Devin McIntosh was very pleasant and knowledeable. Everyone we dealt with was extremely nice
Brian & Aubrey R. - New London, OH 2017  Ford   Escape

Matt Sweet got me the best deal and was not pushy during the sale. He made sure I felt safe in the car I purchased!
Joanie T. - Millersburg, OH 2012  Smart   fortwo

Logan North was a pleasure to work with. He is very personable! I am sure we will be very happy with our new LIncoln
Russ R. - Mansfield, OH 2013  Lincoln   MKX

Devin McIntosh was helpful. Spent time to help me find the vehicle that was right for me and my budget
Jonathan S. - Ashland, OH 2013  Ford   Escape

Our experience at Donley was awesome! The staff were friendly. Devin McIntosh interacted with my 2 yr. old as we waited to be approved for our vehicle
Tracy & Molly S. - Ashland, OH 2010  Ford   Explorer

Great experience! Glad I came back to Ford!
Tamara B. - Polk, OH 2017  Ford   Explorer

This dealership was pleasant and knowledgeable and efficient. Best truck buying experience I've had in fifty years!
James & Jeanette T. - Sullivan, OH 2016  Ford   F-350

I want to start out saying Matt Sweet always makes sure we get the best deal possible. He also is very respectful when it comes to selling us cars and makes sure we understand how everything works on the vehicle before we leave.
Bradley K. - Ashland, OH 2001  Ford   Ranger

Devin McIntosh was an amazing sales person. He found me my 2016 Fiesta ST with everything I wanted. He went to bag for me and made the payment work. I will be back to Donley Ford.
David M. - Wooster, OH 2016  Ford   Fiesta ST

Today is Sept. 16, 2016 and I spent 4 1/2 hours with a perfect gentleman/salesperson. He sold me a car and did not pressure me in any way. He was very sweet and really enjoyed my time there. His name is Joe Glass and if you need a car - go see Joe at Donley Ford!
Yvonne S. - Ashland, OH 2016  Ford   Fiesta

Devin McIntosh was very helpful in getting me everything I needed in a vehicle. He was helpful through the whole process. Awesome service! I would recommend to anyone looking for a new car.
Jeremiah R. - Ashland, OH H3  2007   Hummer

Great Service!
Bill T. 2017  Ford   Fusion

Thank you for your personal service and time
Carol S. 2013  Ford   Escape S

We are extremely happy. Excellent customer service. Everyone went above and beyond what we expected. Michele LaRue at Donley Ford Lincoln of Ashland was wonderful to work with! Very happy customers!
Susan W. - Ashland, OH 2015  Ford   Escape

"Rossi Machinery Services, Inc is proud to endorse Donely Ford of Ashland. We have purchased over 4 of our vehicles from Donley and have found that Michele LaRue takes that extra step to help us find the right vehicle for our needs. The entire staff at Donley puts forth the extra effort to show their appreciation of their customers. Donley Ford knows what customer service means."
Rossi Machinery Service, Inc. 2015  Ford   Transit Connect

I went to Donley Ford Lincoln of Ashland knowing exactly what car I wanted. I wanted to order a brand-new car, something I have never done in my life. Of course it would be my dream car. So I went to and built the car of my dreams. I took that information into Donley's. Dan Camp, my salesman was as excited as I was. I showed him exactly what I wanted. The ordering went smoothly and all I had to do was wait for it to be built. I was contacted several times to let me know how the build was coming along. Finally I was called in when it was ready to be picked up! Dan went through all the options and systems of the car. My experience couldn't have been better!
Thomas E. - Ashland, OH 2015  Ford   Mustang

Our sales person was incredibly knowledgable and helped us get the best deal! Great service.
Bailey W. - Ashland, OH 2014  Ford   Fiesta

Great service, here at Donley Ford Lincoln of Ashland!
Mindy G. - Clarkston, GA 2005  Jeep   Grand Cherokee

Donley Ford Lincoln of Ashland is full of great guys, and great vehicles!
James P. - Ashland, OH 2013  Ford   F-250

The car I wanted was on the lot. I met Michele Larue and she was thorough and answered all of my questions. I would highly recommend her and the dealership!
Norman H. - Ashland, OH 2014  Ford   Taurus

Definitely a friendly team, very knowledgable in the production line. Financing and everything made the sale go smoothly.
Gary L. 2013  Ford   F-150

The sales staff was very courteous and helpful.
John C. 2013  Ford   Fusion

Dan Camp was very helpful. We checked back with this Ford dealership when purchasing because we liked how Dan Camp treated us when purchasing a used vehicle some years ago.
James H. 2013  Ford   F-150

The salesman that I worked with was great. He worked with me to get the best deal and I received a follow up phone call after I purchased the car, which my previous dealer did not do. I also believe that this was the first car that I had bought that the GM walked up to me to introduce himself and thank me for my business.
Christine S. 2013  Ford   Fusion

They have a very good staff. Wouldn't own anything but a Ford.
Thomas S. 2013  Ford   F-150

Everyone is always friendly and they explain what they did or any concerns that need taken care of.
Diana S. Serviced a 2006  Ford   Freestyle

Friendly, very helpful.
Timothy F. Serviced a 2007  Ford   F-150

Good job. Knowledgeable people.
H. Stapleton Serviced a 2010  Ford   Focus

The service was fast and the employees were very friendly.
Molly O. Serviced a 2012  Ford   Fusion

Timely and excellent service. No surprises.
Steve H. Serviced a 2003  Ford   Explorer

Our salesman, sales manager, and F & I manager were great!!! We got our memo title and plates so fast because of the great office personnel.
Dena A. 2013  Ford   Focus

I had a really good experience at Donley Ford of Ashland. They gave me a competitive price on the truck I wanted.
Dena A. 2013  Ford   F-150

Ron and Chuck always take good care of us!
Sandra S. Serviced a 2008  Ford   Expedition EL

It was a great place. Nice people, good deals.
Brock T. 2013  Ford   Fiesta

Gertie and I bought my 2011 Ford Fiesta to drive! They've been giving me excellent service, I bought the extended warranty and I drive worry free!
Sarah Gentry 2011  Ford   Fiesta

Very friendly and helpful.
Thomas & Kathryn S. 2013  Ford   Escape

Donley Ford provided me with great customer service and respect. They were willing to work with me and give me an acceptable price for my trade-in.
Amy L. 2012  Ford   Focus

Everyone was very pleasant to talk to. It was a very nice experience.
Brian B. 2013  Ford   Escape

This is the second Ford we bought from Donley Ford in two years. Each time we had Michele Larue as our salesperson. She is second to none in our minds. We are very happy with Donley Ford.
Jonathan C. 2013  Ford   Escape

The young man that was our sales person was excellent and went over and beyond anything that was expected of him, was so pleasant and courteous through the entire procedure. It was a Saturday afternoon and we kept him there long after his time to leave, and even anyone involved because we were there after closing. So we appreciate the way we were treated by everyone.
Danny G. 2013  Ford   Edge

Chuck Griffith took complete care of this matter. I would recommend him to anyone that wanted a Ford product or needed any work done. Chuck is Number 1 to me!!
Pamela C. Serviced a 2010  Ford   Focus

As always, Excellent Service.
Dann M. Serviced a 2009  LINCOLN   MKS

We were very pleased with our all around experience with Donley Ford, as we have been in the past. A great group of people.
Barbara H. 2012  Ford   Fiesta

Donley Ford is very helpful and tries hard to make customers happy.
Bryor H. 2005  Ford Truck   F-150 Pickup


Donley Ford Lincoln of Ashland 1641 Claremont Ave Ashland, OH 44805 Phone: (419) 281-3673 Driving Directions & Map

Sales Hours

Mon: 9:00a - 8:00p
Tues: 9:00a - 6:00p
Wed: 9:00a - 6:00p
Thurs: 9:00a - 8:00p
Fri: 9:00a - 6:00p
Sat: 9:00a - 4:00p
Sun: Closed

Service Hours

Phone: (419) 281-3673
Mon: 8:00a - 8:00p
Tues: 8:00a - 5:00p
Wed: 8:00a - 5:00p
Thurs: 8:00a - 5:00p
Fri: 8:00a - 5:00p
Sat: Closed
Sun: Closed